Ebix and Intentyx Launch SMARE to Track AI Agent Behavior

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Ebix on November 2, 2026 announced a design and delivery partnership with cybersecurity company intentyx, launching an agentic AI security and governance offering for regulated industries. The offering is built around SMARE (Synthetic Mind Aware Risk Engine), intentyx’s behavioral security and governance platform for discovering enterprise AI agents, establishing accountability and detecting when agent behavior moves outside its approved business purpose or security boundaries.

Ebix will bring SMARE to clients across insurance, financial services, healthcare and other regulated industries, combining the technology with its industry knowledge and enterprise integration experience. intentyx’s partnership page describes the arrangement as a strategic partnership spanning collaborative design, enterprise integration and delivery, and customer adoption, with focus areas in insurance, healthcare, financial services and business operations.

Ebix said traditional security controls address only part of the problem as AI agents access data, use tools, make decisions and take actions across business systems. An agent may hold valid credentials and permission to use a system while still taking a sequence of actions the business never intended, which Ebix said creates a new control requirement for regulated enterprises: visibility into what an agent is actually doing, not only what it is allowed to do.

Ebix said the market around this problem is developing rapidly. The company pointed to reports that major U.S. banks have detected unauthorized third-party AI agents operating inside customer accounts, with some agents attempting actions beyond explicit user instructions, prompting banks to tighten controls around agent access.