Automation Anywhere Agrees to Acquire Conversational AI Firm Boost.ai

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Automation Anywhere announced on October 7, 2026, that it entered a definitive agreement to acquire Boost.ai, an enterprise conversational AI company, from Nordic Capital. Automation Anywhere expects the transaction to close in Q4 2026, subject to customary regulatory approvals and closing conditions.

The agreement is Automation Anywhere’s second AI acquisition in a year, following the late-2025 acquisition of Aisera, which added enterprise knowledge and automated employee service to the platform. Automation Anywhere described the planned combination as another step toward what it calls the Autonomous Enterprise, an operating model in which business functions can run up to 80% autonomously or with AI assistance.

The company said Boost.ai will extend that vision into customer experience, so AI can take a request from a customer or employee and carry it through to middle- and back-office execution.

In the company’s announcement, CEO and Chairman Mihir Shukla said the acquisition would advance the company’s offering as customers work to increase autonomy and maximize return on their AI investments. “Every enterprise runs on three kinds of work: serving customers, supporting employees, and running the business. Most run in isolation,” Shukla said. “With Automation Anywhere and Boost.ai, we intend to be the leading offering to give every enterprise an autonomous operation that listens, decides, and acts across all three.”

According to the announcement, Boost.ai serves hundreds of customer organizations, with particular strength in Europe and a strong base in regulated industries such as financial services, telecommunications, and insurance, a profile that fits Automation Anywhere’s thousands of global customers operating in similarly complex industries. The Boost.ai platform supports more than 36 languages and maintains security and privacy measures aligned with GDPR and HIPAA requirements, backed by an independent SOC 2 report.