Infor Expands Industry AI Platform as Survey Flags Generic AI Gaps

Infor unveiled an expanded Infor Industry AI architecture and the next evolution of Infor Velocity Suite on October 6, 2026, alongside new global research in which 68% of surveyed business decision-makers said off-the-shelf AI does not adequately address their industry’s specific needs. The announcement, datelined Orlando, Florida, coincided with Infor Velocity Week 2026, hosted in that city from October 6 to 8, according to Infor’s Velocity Suite product page.

The suite’s next evolution adds personalized adaptive user experiences, new governance models extending across customers’ enterprises, and additional Industry AI agents. Infor said the architecture rests on four platform pillars. Under Precise Outcomes, Industry AI agents draw on Industry CloudSuites, Industry Process Catalogs, and industry-specific domain language models rather than reasoning from a generic, horizontal model.

Infor said customers using this layer are seeing shipments processed up to 60% faster. The Infor GenAI Knowledge Hub, which lets customers build custom agents from the company’s application and industry knowledge, is now generally available. Under Open & Connected, the modular platform connects to non-Infor applications and a customer’s existing orchestration and analytics tools,…