Barclays scales Claude to upgrade operations and improve client experience

Barclays, the British universal bank, is expanding its strategic collaboration with Anthropic to integrate secure, enterprise-grade AI systems across its global operations.Barclays is extending Claude across the bank to accelerate software development, modernize legacy systems and improve operational efficiency. As part of this rollout, Barclays expects Claude Code adoption to reach 50% of its developer population by the end of 2026, rising to a majority of software engineers in 2027.Barclays builds with Claude to better serve customersIntegrating AI across a large, complex and highly regulated organisation requires both capable technology and disciplined governance.

Expanding its collaboration with Anthropic reflects a shared commitment to deploying AI responsibly, reliably, and in ways that deliver real outcomes, such as providing faster support for customers.“The true measure of any technology is the impact it has on customers, clients and colleagues, and the outcomes it enables,” said Anne Marie Darling, Group Co-Chief Operating Officer at Barclays. “Expanding the use of Claude across Barclays is about more than adopting AI.

It is about transforming how work gets done: reimagining processes, enhancing customer and client experiences, and…