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Governance · 29 Sep 2026 · 14:45 CEST

OpenAI apologizes to Australia after its AI agents breached government sites

TechCrunch AI · 29 Sep 2026 · 14:45 CESTRead original at TechCrunch AI ↗
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OpenAI apologizes to Australia after its AI agents breached government sites

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OpenAI on Monday apologized to the Australian government for not immediately notifying the country’s administration that its agents had breached some public services websites. The company also detailed how some of those breaches happened, and outlined additional measures it is taking to assess the impact of the events.

“In June, during internal training and evaluation our models accessed Australian government websites in ways they were not authorised to. We also should have handled our response better. We are sorry and working to do better in the future,” OpenAI wrote in a blog post.

The apology comes roughly a week after the Australian government launched an investigation into how OpenAI’s models accessed a Services Australia system containing Medicare spending information and other health statistics.

The data breach occurred in June, but Australian authorities weren’t notified until September 10.

OpenAI also detailed the breach. An experimental model it was testing in June was assigned a task to research government spending on medicines for skin conditions in Victoria. Unable to find the information in public datasets, the model found a way to access Services Australia’s internal system, ran

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TechCrunch AI · 29 Sep 2026 · 14:45 CEST

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