Australian Payments Plus moves faster with ChatGPT and Codex

With ChatGPT Enterprise and Codex, AP+ teams save time, improve work quality, and investigate complex payments issues faster. to build working simulations with Codex, down from what could previously take days to weeks investigation time for complex reconciliation issues using Codex, down from 4 hours previously Australian Payments Plus⁠, or AP+, operates payments and identity infrastructure across Australia.

It sits at the center of the payments ecosystem, supporting products and services used by millions of people every day. Its teams work across scheme rules, technical specifications, member obligations, operational processes, cybersecurity and resilience, and regulatory expectations, where speed matters but accuracy and accountability matter more. That makes knowledge work unusually complex. Employees often need to synthesize large volumes of context and turn technical information into clear decisions, documents, and member-facing guidance.

AP+ introduced ChatGPT Enterprise across the company to help employees move through that complexity faster, with Codex emerging as the next stage for product, engineering, and technical workflows. Codex is helping AP+ technical teams investigate complex issues across payment systems. In one reconciliation instance, AP+ teams used Codex to…