How workers are unlocking new ways of working

New OpenAI Economic Research shows how workers use AI to do tasks outside their typical occupation and which new tasks they build into their workflow. Our latest research suggests the importance of how tasks are divided and carried out alongside access to AI tools. These new tasks outside their typical job descriptions become a regular part of how workers use AI.

If those activities become regular responsibilities, jobs could broaden even while their titles stay the same. Our first Work at the Frontier report⁠ documented ‘task crossover’: workers using AI for activities historically associated with another occupation. Our latest research asks what happens next. Analyzing more than 1.5 million work-related ChatGPT messages from April through July 2026, we find evidence that some cross-occupation AI use is recurring.

Workers return to tasks outside their occupational boundaries, and these activities become a larger part of their observed AI use over time. The findings offer an early look at how access to AI may translate from trying new tasks to incorporating those tasks into workers’ regular routines. For companies that are endeavoring to…