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How we built a realtime system for responsive voice AI in six months

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For voice AI, knowing when to speak is harder than it sounds. Human speakers effortlessly hand off to each other in a fraction of a second, but previous voice AI systems couldn’t keep up with this rhythm. Their turn-based architecture relied on tiny models known as turn detectors, which faced an unenviable task: guess too soon, and the user gets cut off; guess too late, and the response feels sluggish. Only after the detector made its decision could the much larger LLM get to work. GPT‑Live⁠, our third-generation voice system,…

OpenAI · 3 Aug 2026 · 09:00 CESTRead story →Original ↗

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Introducing OpenAI Presence

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A proven enterprise product for putting AI agents to work across customer and internal workflows. The challenge for enterprises is no longer proving that AI agents can work, it’s making them reliable enough to do high-value work in production. Agent behavior must also adapt as products, policies, and user behavior change. That requires more than a model: it requires the systems, evaluations, and deployment expertise to improve agents as those conditions change without giving up control. We’re introducing OpenAI Presence, a battle-tested product that helps enterprises deploy trusted AI agents…

OpenAI · 22 Jul 2026 · 07:30 CESTRead story →Original ↗

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How Cars24 scales conversations and builds faster with OpenAI

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Cars24 uses OpenAI-powered agents to handle 1M+ monthly conversation minutes, recover 12% of lost leads, and bring AI workflows to teams. Cars24 operates one of the world’s largest AI native automotive ecosystems for buying and selling cars in India, with additional operations in the UAE and Australia. The company supports the full car ownership journey, from discovery and financing to resale and post-purchase services, while helping extend the lifecycle of vehicles through a more efficient and accessible pre-owned car ecosystem, in a market where most transactions remain manual, regulated, and…

OpenAI · 16 Jul 2026 · 02:00 CESTRead story →Original ↗

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How Deutsche Telekom is rewiring telecommunications with AI

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Reimagining employee workflows, customer service, and network operations, for an AI-native future Deutsche Telekom⁠ is one of the world's largest telecommunications companies, serving more than 300 million customers across Europe and the United States and employing more than 200,000 people across the group. Operating at this scale means managing vast customer service operations, complex network infrastructure, and millions of daily interactions that keep people connected. As generative AI capabilities accelerated, Deutsche Telekom saw an opportunity that went beyond productivity gains. The company set an ambitious goal: to be among the…

OpenAI · 10 Jul 2026 · 09:00 CESTRead story →Original ↗

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Introducing GPT-Live

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A new generation of voice models for natural human-AI interaction, now powering ChatGPT Voice. Update July 31, 2026: Supported audio generated with GPT‑Live through ChatGPT Voice and the OpenAI API now includes SynthID watermarking. Our public verification tool can now detect OpenAI provenance signals in supported audio files, and we’ve introduced API access for verification so developers and organizations can incorporate provenance checks into their own workflows. These updates build on the safety approach described below and our broader work to make OpenAI-generated content easier to identify. We’re launching GPT‑Live,…

OpenAI · 8 Jul 2026 · 02:00 CESTRead story →Original ↗

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What Codex unlocks for Notion

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How Notion uses Codex to one-shot specs and multiply its engineering power. At Notion, Codex is changing how engineers build. The company is rethinking the software primitives and abstractions it builds so that agents can use them. When bringing a new engineer onto the team, they're hiring for curiosity and open-mindedness, since the years of experience the field would normally call for don't exist yet. And managers who hadn't written production code in years are back in the codebase, shipping alongside their teams. Ryan Nystrom runs AI Product Engineering at…

OpenAI · 9 Jun 2026 · 12:00 CESTRead story →Original ↗