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Sales workflows with ChatGPT Work

Automation & Agents

Sales workflows with ChatGPT Work

Story brief

Sales teams often hold the facts needed for a decision in several places at once: customer records, call notes, email, chat, presentations and account documents. OpenAI's guide describes using ChatGPT Work to bring those materials together and prepare a first draft that a seller or manager can check. The aim is to spend less time assembling background and more time deciding what to do with it. ## Where the workflow can help The guide names five recurring jobs: prioritizing an account, preparing for a meeting, reviewing forecast risk, planning an…

OpenAI · 14 Jul 2026 · 02:00 CESTRead story →Original ↗
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How MIT students are helping to prevent cyberattacks

Unclassified

How MIT students are helping to prevent cyberattacks

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In May 2019, the government of Baltimore, Maryland, fell into chaos. Cybercriminals had locked the city out of many of its critical files and demanded payment to decrypt them. The city refused to pay ransom. The attack incapacitated a swath of services, including real estate transactions and bill payment, and recovery costs soared into the millions. The syllabus of class 11.074/11.274 (Cybersecurity Clinic), a course in the MIT Department of Urban Studies and Planning (DUSP), includes a case study on Baltimore’s situation as an example of increasingly common ransomware attacks…

MIT News · 13 Jul 2026 · 21:10 CESTRead story →Original ↗
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AI agents create virtual playgrounds to help robots get crucial training data

Models & tools

AI agents create virtual playgrounds to help robots get crucial training data

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Robots walking down the street, surrounded by astounded onlookers, is an increasingly common sight. But these machines aren’t yet the do-it-all assistants you’d want working in a kitchen or factory, and a major bottleneck is data. Much like humans, robots learn best by experience. The challenge is that it’s labor-intensive and time-consuming to physically teach these machines so many actions across different settings. “One natural idea is to use simulation as a training ground. While there has been significant progress over the last few years in the physics engines that…

MIT News · 13 Jul 2026 · 20:50 CESTRead story →Original ↗
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New method aims to keep kids safe from illegal AI-generated content

Unclassified

New method aims to keep kids safe from illegal AI-generated content

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Images for download on the MIT News office website are made available to non-commercial entities, press and the general public under a Creative Commons Attribution Non-Commercial No Derivatives license. You may not alter the images provided, other than to crop them to size. A credit line must be used when reproducing images; if one is not provided below, credit the images to "MIT." With the exploding popularity of generative artificial intelligence, many open-source models are now available online for anyone to adapt for their task, such as generating product renderings…

MIT News · 13 Jul 2026 · 06:00 CESTRead story →Original ↗
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AI Audio

How Deutsche Telekom is rewiring telecommunications with AI

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Reimagining employee workflows, customer service, and network operations, for an AI-native future Deutsche Telekom⁠ is one of the world's largest telecommunications companies, serving more than 300 million customers across Europe and the United States and employing more than 200,000 people across the group. Operating at this scale means managing vast customer service operations, complex network infrastructure, and millions of daily interactions that keep people connected. As generative AI capabilities accelerated, Deutsche Telekom saw an opportunity that went beyond productivity gains. The company set an ambitious goal: to be among the…

OpenAI · 10 Jul 2026 · 09:00 CESTRead story →Original ↗
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Tiny robot boats build floating structures

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Tiny robot boats build floating structures

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Most people think of the waterfront as the edge of the city. A team of MIT researchers sees it as a dynamic, Lego-like construction site. Their new system, called “FloatForm,” is a swarm of small square robotic boats that assemble themselves into larger structures on the water, break apart, and reassemble into something new, all with minimal human direction. Each robot, about the size of a dinner plate at 21 centimeters square, is a self-contained vessel with its own thrusters, sensors, and magnetic latches. Together, they hint at a future…

MIT News · 9 Jul 2026 · 17:50 CESTRead story →Original ↗
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Models & tools

GPT-5.6 is now the preferred model in Microsoft 365 Copilot

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Today, OpenAI announced GPT‑5.6, which will become the new preferred model in Microsoft 365 Copilot—in Word, Excel, PowerPoint, Chat and Cowork. For Microsoft 365 customers, the update brings OpenAI's latest flagship model series at the time of this announcement into productivity tools people use every day, helping them create, analyze, and collaborate with more capable AI assistance across workstreams. GPT‑5.6, OpenAI’s latest flagship model series at the time of this announcement, delivers more useful work from every token, with stronger performance per dollar and on demand capability for the most…

OpenAI · 9 Jul 2026 · 15:00 CESTRead story →Original ↗
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AI

GPT-5.5 Bio Bug Bounty

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As part of our ongoing efforts to strengthen our safeguards for advanced AI capabilities in biology, we’re evolving our GPT‑5.5 Bio Bug Bounty to become an ongoing private program—the OpenAI Bio Bounty Program. The program will remain focused on universal jailbreaks that can defeat our predefined biosafety challenge against OpenAI’s frontier models, starting with GPT‑5.6 and going forward. We’re also excited to announce that we’re increasing reward amounts. The reward for a universal jailbreak for

OpenAI · 9 Jul 2026 · 12:00 CESTRead story →Original ↗
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ChatGPT is now a partner for your most ambitious work

Automation & Agents

ChatGPT is now a partner for your most ambitious work

Publisher preview

ChatGPT Work is an agent that can take action across your apps and files, stay with a project for hours if needed, and turn a goal into finished work. Introducing ChatGPT Work, an agent in ChatGPT that helps you take on more ambitious tasks. It can gather information across your apps and workflows to create finished materials like sheets, slides, docs, and web apps, and stay with complex projects for hours by breaking them into smaller steps and completing them independently. With Codex technology built-in, ChatGPT can now move beyond…

OpenAI · 9 Jul 2026 · 12:00 CESTRead story →Original ↗
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