Research
How AI is expanding what people do at work
Publisher preview
OpenAI Economic Research’s new Work at the Frontier series shows how workers cross over into work beyond the traditional boundaries of their roles. AI changes the work that people do. In an analysis of more than 800,000 messages from U.S. ChatGPT users, our new research suggests that 16.8% of work-related messages and 43.5% of occupation-specific messages are about tasks associated with another occupation. A small-business owner can independently draft copy, review a contract, or perform basic financial analysis. A salesperson can use AI to explore a customer dataset that might…






