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AI Audio

Introducing OpenAI Presence

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A proven enterprise product for putting AI agents to work across customer and internal workflows. The challenge for enterprises is no longer proving that AI agents can work, it’s making them reliable enough to do high-value work in production. Agent behavior must also adapt as products, policies, and user behavior change. That requires more than a model: it requires the systems, evaluations, and deployment expertise to improve agents as those conditions change without giving up control. We’re introducing OpenAI Presence, a battle-tested product that helps enterprises deploy trusted AI agents…

OpenAI · 22 Jul 2026 · 07:30 CESTRead story →Original ↗

Business use

NTT DATA Group cuts incident analysis to 30 minutes with Codex

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Building on companywide adoption of ChatGPT Enterprise, NTT DATA Group expanded Codex to approximately 9,000 employees across technical and nontechnical roles. Codex completed an incident analysis in 30 minutes that had previously taken five engineers 3 days NTT DATA Group is a Japan based global IT services company spanning consulting, systems development, and operations. As AI reshapes the business environment, the company is evolving its growth model from expanding revenue by adding headcount to creating greater value through AI. To support this transformation, NTT DATA Group rolled out ChatGPT Enterprise…

OpenAI · 22 Jul 2026 · 02:00 CESTRead story →Original ↗

Business use

Introducing the ChatGPT for small business program

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Small businesses start with people who are exceptional at what they do—a craft, a trade, an idea they believe in. But building a business demands far more than expertise alone. With a lean team, limited time, and few resources, every owner is expected to be the marketer, accountant, salesperson, operator, and strategist all-in-one. We believe AI can change that by being a force multiplier that extends individual expertise, increases capacity, and gives everyone access to world class tools they need to achieve their greatest ambitions. We’re announcing the launch of…

OpenAI · 21 Jul 2026 · 19:00 CESTRead story →Original ↗

Safety & Security

OpenAI and Hugging Face partner to address security incident during model evaluation

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Update on August 26, 2026: Read our findings from the Hugging Face incident⁠ and the steps we’re taking to strengthen security and model alignment. Since the early days of the incident response, we have been working with external advisors, including CrowdStrike, to validate our understanding of the actions the models took within our own network as well as those of Hugging Face and impact to other third parties. We are also working with METR and Redwood Research to conduct a third-party assessment of the model behavior observed during the incident,…

OpenAI · 21 Jul 2026 · 09:00 CESTRead story →Original ↗

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Finance

David Vélez and Robin Vince join the boards of the OpenAI Foundation and OpenAI Group PBC

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David Vélez and Robin Vince bring deep experience leading global institutions and using technology to expand access and opportunity. We’re announcing the appointment of David Vélez and Robin Vince to the boards of the OpenAI Foundation and OpenAI Group PBC. David is the founder, Chairman, and Global CEO of Nubank, recognized as the largest digital bank in Latin America. Robin is Chairman and CEO of BNY, a leading financial services company. David and Robin bring complementary perspectives on how technology can reshape industries and drive economic growth. Both have led…

OpenAI · 21 Jul 2026 · 02:00 CESTRead story →Original ↗

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Safety & Security

Safety and alignment in an era of long-horizon models

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Long-running models can solve difficult, open-ended problems, but their persistence gives them more opportunities to take unwanted actions. During limited internal use of a model trained for long-running tasks, we observed novel failures not captured in our existing pre-deployment evaluations and paused access. We then used insights from these failures to build new evaluations, improve long-horizon alignment, add trajectory-level monitoring, and give users greater visibility and control before restoring limited access. The experience reinforced the value of iterative deployment. No fixed evaluation suite can anticipate every behavior, so pre-deployment testing…

OpenAI · 20 Jul 2026 · 12:00 CESTRead story →Original ↗

Unclassified

Following the questions where they lead

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Ever since she was a child playing on her family’s farmland in Wisconsin, Bailey Flanigan was guided by her own selective, yet wide-ranging, curiosity. Describing her young self as spirited and a bit unruly, she directed her energies to everything from building booby traps to doing experimental construction projects to exploring an intense interest in medicine to writing fiction and music to planning nonprofit organizations to help lessen social inequality. “I found myself unmotivated to take all the AP [advanced placement] classes for the sake of it. My interest was…

MIT News · 17 Jul 2026 · 19:25 CESTRead story →Original ↗

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A scorecard for the AI age

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The question I hear from CFOs everywhere is simple: how do we get more value from our AI spend? For years, the market measured the success of software through adoption: seats purchased, users active, licenses renewed. Understanding the value of AI demands a more powerful measure: work accomplished. The basic economic question facing CFOs and other business leaders is whether the value of the work AI completes grows faster than the cost of producing it. Answering that question requires looking more deeply than a metric such as cost per token.…

OpenAI · 17 Jul 2026 · 12:00 CESTRead story →Original ↗

Education

Why teens deserve access to safe AI

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Sharing the safeguards, policies, and experts we work with to guide our approach to teen use of safe AI. Teens are the first generation growing up with AI, and this technology will heavily shape their future. Today, nearly 9 in 10 teens on ChatGPT use it for learning, information, skill-building, or productivity in a single week. This is why we believe it’s critical for teens to have access to AI. Keeping teens from using it until adulthood would be like asking a previous generation to avoid the internet or search…

OpenAI · 16 Jul 2026 · 18:00 CESTRead story →Original ↗

Models & tools

How Codex became a collaborator for OpenAI’s creative team

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This is part of our series sharing internal examples of how OpenAI is using its own technology and APIs. These tools are being used internally, at OpenAI, and are shared here as illustrative examples of how frontier AI is supporting use cases across our teams. Most people assume Codex is just for engineers and developers, but for Chad Nelson, Creative Specialist at OpenAI, Codex has become a creative problem solver and collaborator. Chad’s role is to explore what OpenAI models can make possible for creative teams, then turn those possibilities…

OpenAI · 16 Jul 2026 · 09:00 CESTRead story →Original ↗

Models & tools

A better way to turn 2D designs into 3D models for rapid prototyping

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Images for download on the MIT News office website are made available to non-commercial entities, press and the general public under a Creative Commons Attribution Non-Commercial No Derivatives license. You may not alter the images provided, other than to crop them to size. A credit line must be used when reproducing images; if one is not provided below, credit the images to "MIT." Engineers often use vision-language models to produce new designs, such as for airplane or automobile components. To simulate how those components will perform in realistic situations, they’ll…

MIT News · 16 Jul 2026 · 06:00 CESTRead story →Original ↗

AI Audio

How Cars24 scales conversations and builds faster with OpenAI

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Cars24 uses OpenAI-powered agents to handle 1M+ monthly conversation minutes, recover 12% of lost leads, and bring AI workflows to teams. Cars24 operates one of the world’s largest AI native automotive ecosystems for buying and selling cars in India, with additional operations in the UAE and Australia. The company supports the full car ownership journey, from discovery and financing to resale and post-purchase services, while helping extend the lifecycle of vehicles through a more efficient and accessible pre-owned car ecosystem, in a market where most transactions remain manual, regulated, and…

OpenAI · 16 Jul 2026 · 02:00 CESTRead story →Original ↗